Quality Assurance

Creative Solutions are committed to quality

At Creative Solutions we consider quality to be one of the foundations on which our company is built upon. It is the singular most important aspect of our business, and we are adamant it will never be compromised.

Whether it's signs, exhibition stands, whiteboards, noticeboards or any of our wide ranging services, we intend to supply our customers with the best quality product or service available in the UK.

To develop a full understanding of the needs of our customers and allow us to fulfill them, we always aim to:

  • Work in close co-operation with clients, customers, suppliers, local authorities, governing bodies and sub-contractors to provide the right quality work and service; first time and every time.
  • Actively seek customer feedback, and utilise this for regular assessment and improvement.
  • To develop the capability of our employees to ensure all members of staff are capable of undertaking work required in a safe and responsible manner, in accordance with the company's Health and Safety and Environmental policies.

Achievement of these policy aims involves all staff, working to the high levels of service expected, resulting in a continually improving working environment for all.

We are continually developing the Company’s operation and upgrading of IT systems and invest in staff training to professional level.

Creative Solutions’s open book approach is to listen to our clients and customers and to ascertain the individual requirements of every contract, thus ensuring that our clients remain fully satisfied with our service delivery.

Creative Solutions provides each customer with a schedule of service that is agreed between both the client and the company that details our service provision. This schedule of service is then reviewed at periodic dates to ensure that we continually meet the needs of our client, as they change. Creative Solutions commits to providing documented quarterly reviews of service, alongside our frequent site visits and appraisals between Creative Solutions management and clients.

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