Artwork Preparation for Printed Products

Here at Creative Solutions we aim to make the process as easy and simple as possible to get your print from the design stage through to our printers. Use this page as a guide to preparing artwork, whether you have your own artwork ready or need our design team to produce it for you. If you have any questions about your artwork and what you need to do, speak to our friendly team on 01297 630130 who will gladly assist you, or drop us an email at

This page consists of three main areas:

  1. How to supply us with your own artwork
  2. Need your artwork designed? Use our graphic design service
  3. Setting up your artwork files

How to Supply Us With Your Own Artwork

We've tried to make ordering your product online as easy as possible. Just buy your product as normal online, and send us your artwork when you have it ready. Don't worry if it's not ready straight away, we'll keep your order safely stowed away until your happy your artwork is good to go.

We'll never go to print without you giving the green light. Our graphic design team will let you know if there's a quality problem with your artwork

Order Online

Order Online

Order your product online and checkout.

Upload Artwork

Upload Artwork

Once you've checked out, use the 'Artwork Upload' button in the top menu bar and send your artwork in.

Proof Sent Back

Proof Sent To You

Our graphic design team will always send you a digital proof for you to check over before we go to print.



On the printers! Your product is sent down to the production team.



We'll get your product out on a courier delivery straight to your doorstep.

Need it Designed? Use our Graphic Design Service

Getting noticed and creating a professional display has never been easier. Our graphic design team, known as the creativestudio, are on hand to help with any design requirements no matter how small or large. Our experienced team can help turn the ideas in your head in to a reality, the only limit is your imagination and they can certainly help with that. 

Our design capabilities are vast, from laying up a banner stand to a complete company rebrand. Logo design, web design, banner design, sign design, pop up stand design- our team know what works and how to best create your unique product.

Studio time is charged at a very competitive £60/hour plus VAT, but unlike other companies we'll only ever charge for actual time taken at regular 15 minute intervals. Every job will be priced on an individual basis, and we'll always do our utmost to make sure it's the most cost effective it can be for you.

1. What we need from you

  • A brief outlining what you are looking to achieve
  • Any artwork you have already such as logos sent to us (ideally in vector format)
  • Any high res images sent to us
  • Corporate brand guidelines where necessary
  • All contact information you would like to be shown

Don't worry if you don't some of the above list, just give us a call on 01297 630130 and we'll discuss your requirements.

2. What we'll then do for you

  • Contact you to discuss your project and ideas
  • Provide you with an initial design estimate
  • Once approved, we'll commence design 
  • You suggest any amendments or changes
  • We make the changes, you approve and we make the product come to life!

Setting up your Artwork Files

If you require clarification on any topic for setting up your artwork files, get in contact with us and we'll gladly assist you. Artwork is best submitted as a high resolution PDF file where possible.

Layout & Template Files

Artwork should be setup 20%, 25%, 50% or actual size. Please indicate scale within file name and on any proof. 

We can email scaled templates (PDF, EPS, Ai, InDesign) files for pop-up display systems and banner stands. Please call sales on 01297 630130 or email with your request. 


When collecting files for output, please ensure that all fonts used are converted to outlines.

Experience has shown that whilst fonts may use the same name, slight variations do exist. Therefore we advise you not to rely on fonts from another source but to send fonts all converted to outlines. 

Fonts used in Illustrator, InDesign and CorelDraw can converted to boxes/curves before saving to output and therefore no font files are required. To do this, select all and then convert in one action (usually from the 'Type' or 'Style' menus). 

Photo Scans & Images

Images should be provided at a minium of 300dpi @ 25% (size-for-size taking in to account magnification) and saved in CMYK format. TIFF file formats are preferred but we also accept images in any other formats included JPG and EPS. Care should be taken when providing images in other formats as compression can reduce final print quality.


No bleed area is required unless stated on the template.


By far and away the fastest way to receive your files is via our website and use our FTP (File Transfer Protocol) facility:

  • FTP Upload- Use the file upload upload tab at the top of the page in the menu bar. Fast and easy to use. Maximum file size is 2GB.

We can also accept files saved on:

  • CD or USB Stick (returned immediately after saving to our network
  • Email- send to


We recommend using Pantone or RAL colour swatches rather than relying on screen colours. If you use screen colours as a guide, ensure that your monitor is closely calibrated. 

Whilst every effort is made to match specific Pantone & RAL colours, it is not always possible to match specific colours when using CMYK printers. If colour is critical then please supply a reference.


All logos used should be EPS vector files (these can be magnified to any size without degradation of quality). If you do not have an EPS version, we can create a replica copy from a JPG or TIF file supplied (subject to sight of file- approximate studio charge £60 plus VAT). The EPS file can be forwarded to your for subsequent print requirements. 

Mac and PC Applications

We can accept files saved in:

  • PDF Format
  • Adobe Illustrator all versions
  • Adobe InDesign all versions
  • Adobe Photoshop all versions
  • Corel Draw
  • Microsoft Powerpoint versions 2200 and XP (requires transferring to graphics software- studio time charged) 
  • Microsoft Publisher versions 97,98,2000 and XP (requires transferring to graphics software- studio time charged)
  • Microsoft Word 2010 and XP (requires transferring to graphics software- studio time charged)

Artwork Charges

Our in-house studio is fast and efficient. Studio time is charged at £60 plus VAT per hour. 

We have access to a huge library of images and backgrounds and an experienced team of designers. 

PDF proof files are emailed to you for approval or amendment. 

As a rough guide, banner stands take 1-2 hours and pop-up displays 2-4 hours. We only charge for the actual time taken, so if you approve after receiving the initial proof file file, you will only be charged accordingly (e.g. for half an hour's work).

Colour Reproduction and Quality

Whilst every care is taken before and during the printing process, Creative Solutions will not be liable for any colour discrepancies or poor quality image resolution on finished products, where artwork is supplied by a third party. Screen calibration and computer interpretation of colours and shading may mean that what is seen on screen may not be exactly replicated on the finished product. Customers are asked to provide hard copies of the required artwork, if they feel this may be the case. It is the customers responsibility to ensure that suitable photos are used in artwork designs. Creative Solutions cannot be responsible for poor quality prints due to unsuitable image/photo selection.

Still not sure what you need to do to set up your artwork files? Don't worry, give us a call on 01297 630130 and we'll talk you through it., or drop us an email at

Loading... Updating page...