Support & Advice
Frequently Asked Questions
Of course! Most air source heat pumps will come in a factory standard white or light grey. To help you blend your new unit into its home, we can apply a custom vinyl wrap to the exterior of your heat pump without effecting its warranty, running or efficiency. All safety badges and stickers will either be cut around, or taken off and reapplied on-top of the vinyl wrap. The grill on the front of your air source heat pump will not be wrapped or covered, nor will the grill or fan on the back or sides. Any brackets, mounting systems, piping, trunking or safety elements on your unit will not be covered.
Our service is ideal for those who do not have an air source heat pump yet fitted, so the unit can easily be delivered to us at Creative Solutions before making its final journey to your home or business. We can offer post-installation vinyl wrapping, but this is not ideal. Uncontrollable external factors such as dirt, debris, dust, weather, temperature and daylight can effect the quality of installation and product longevity. We would also need to factor in travel requirements, making it much safer (and cheaper) to pre-wrap your air source heat pump unit.
We offer a free, no-obligation quotation service. We work on production ready quotes to give you all the costs upfront - we do not give ball-park figures to ensure open communication, and a set price for the work needed. Once you have approved the quotation for services, your air source heat pump wrapping service will be carried out by Creative Solutions in our specialist wrapping area and you will have access to our team of professionals who will guide you through the entire process. Your unit will then be delivered to your home, ready for your suppliers installation service.
Most internal units can be hidden within a cupboard or utility room. Outside units however can stand out like a sore thumb in their factory fit white finish. You could purchase a specific air source heat pump cover that still allows full functionality for your unit, or, why not get your unit wrapped! Make your ASHP unit sleek yet hidden with a dark, matt finish colour-change vinyl wrap, or opt for a custom printed vinyl wrap to help it blend into a wall, hedge, fence or garden ornament.
Vinyl wraps are actually a perfect way to protect your investment. They offer an additional barrier against dirt, bad weather, scuffs and scrapes, as well as raw metal edges that may rust or chip over time. Our wrapping vinyl is UV-resistant for ultimate outdoor protection all year round and offers brilliant colour vibrancy when printed. It has an expected durability of up to 8 years outdoors.
Vinyl wraps can easily be removed and should not leave a great deal of residue for you to clean afterwards. A little heat (heat gun or hair dryer) and patience is required - we would not give such a long life expectancy if they came off easily! The surface of your unit can then be cleaned with a soft damp cloth and some soap if any adhesive residue remains.
We can of course discuss at home installation with you, however we want to be upfront and honest about this service and manage any expectations. We can offer post-installation vinyl wrapping, but this is not ideal due to uncontrollable factors such as dirt, debris, dust, weather, wind, temperature and daylight pending on the time of year. For example the brick-work wall printed ASHP wrap in our pictures was for a client in Dartmoor, installed in-situ, but the parameters we needed to work under were not ideal.
We are based in Axminster, so anywhere outside of the Devon, Dorset or Somerset counties will incur additional travel fees, time and manpower will be put into your service quotation. If you are reading this from outside of these three counties, we would recommend seeing if their is a vinyl wrapping specialist situated closer to you to save some pennies, but we are willing to assist if you do inquire!
There is nothing to say you can't, but we would heartily recommend an experienced hand if you are looking for a warranty and not to waste money if you unfortunately make an error. Vinyl film is a fickle material and does require some specialist tools. A trained hand will know the materials stretch rate and how, when, and where, to apply heat to get it to conform to the complex shape and metal castings of an air source heat pump shell.
Other factors to take into consideration are the same as above in 'Can you wrap my unit already installed at my home?' - Dirt, debris, dust, weather, wind, temperature and daylight will all have an effect on the integrity of the vinyl, and how long it will last once applied.
If you are looking to have your air source heat pump unit match a nearby wall, fence, or the side of your home, it is important to take a good quality photograph and to send it through to us if you are matching the background of your unit. Also, consider the time of day and weather conditions; whether it is wet or dry. Sunny or cloudy can also have an impact on the photograph so consider what you require. We print onto a white vinyl, so the finished print may not be an exact match, but as close to as possible! We will prepare a sample from your photograph in the form of a digital proofing sheet and send back to you for approval. The photograph should be a high-definition 300ppi (pixels per inch). If taking a suitable photograph is challenging then many high definition images can be found on websites such as Shutterstock for you to download and send to us.
You can send your imagery in an email if the size is smaller that 25MB to sales@creativesolutions.co.uk, via WeTransfer, or use our Artwork Uploader.
We use the best on the market, state-of-the-art vinyl technology from accredited and renowned supplier, 3M. Their latest vinyl film has been engineered to allow better fit around corners, curves and channels for a sleek appearance and easier installation. This vinyl is used for vehicle graphics, boats, aircraft, vehicle wrapping, buildings and most metal appliances. It is UV-resistant, water and weatherproof and allows for heat change in the environment. This new, highly conformable solution has an incredible expected lifespan, and will be discussed with you during quotation.
This film is available in a large range of standard Gloss, Satin, Colour Flip (changes colour in daylight), Chrome and Matte finishes. The most popular we have found is the Matte Black, Matte Dark Grey and Satin Battleship Grey.